SHIPPING AND DELIVERY
It’s next-day delivery after adoption has been confirmed. So if done today, you can receive the puppy tomorrow evening.
For those beyond driving distances, we can set up secure and safe delivery to your home. We handle the delivery procedure as such: Immediately we confirm the choice of your Puppy, the delivery fee is determined based on your location applicable. We select the most reliable services available at any point in time as all puppies are being driven over. (WE DO NOT FLY OUR PUPPIES.) You will receive the puppy usually within 24 - 72 hours the same day after adoption depending on your location. I have shipped dogs for more than 17 years now. Shipping is totally safe & stress-free on the puppy.
We always try to ship directly. In my experience and opinion, my puppies are very comfortable and the new owners tell me that their new puppy has arrived happy and not at all stressed. Our shipping crates are clearly marked with colorful “LIVE ANIMALS” and “UP” stickers. We mark the crates clearly with the destination, the confirmation number, the phone & the address of the customer.
When we know that a puppy is going to be shipped, we play with them in the crate prior to shipping so they are used to it. They have never shown fear of the crate. We put lots of food & plenty of water in the shipping crate. The water provides all the moisture the puppy need during delivery. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary. For this reason, we also look for the shortest route & always schedule directly if possible.
We check weather conditions at the receiving end and only ship when we consider it safe to do so. We put our puppies’ health above all other considerations and do not ship when we feel it could be dangerous to the puppies’ well-being. We guarantee the safe & healthy arrival of your puppy. We WILL NOT SHIP if we feel that weather conditions are hazardous for the puppy. Your puppy may take a few days to adjust once they get to their new homes, sometimes it takes them a day or two to settle in, but by far, the vast majority of people tell us they just step right out of the shipping crate & act right at home.
*Ask that your phone number be written directly on the carrier in permanent marker in case the delivery information gets separated from the carrier.
Should a puppy die or arrives dead 24 hours or less upon arrival, kindly send us pictures taken and we will reimburse the payment upon receipt of the electronic tag from the dead puppy (SECURITY). However, such situation occurring is very rare from our experience. Boston terrier puppies are tough & also take to delivery by truck very well. We Successfully sent our puppies to Spokane last summer (the total time the babies remained was over 21 hours) and they arrived safe and sound.
A follow-up call is placed 24 hours after you have received your new puppy to ensure everything is perfect, to answer any questions you have & to measure your satisfaction.
